Questions about your car, the diffuser or an order? Start here. We are preparing Aelund for launch and will make the purchase details clear before ordering opens.
Delivery
Our delivery regions, shipping costs and estimated delivery windows are being finalized with our fulfillment partner. These details will be published before the store begins accepting orders.
Returns
The returns window, eligibility conditions and return process will be published before launch. No fixed return period or free-return offer is currently advertised.
Will it fit my car?
The current diffuser is intended for compatible Tesla Model 3 and Model Y front vents. Please check your model year and vent design. Highland and Juniper compatibility is not confirmed. See the fit & care guide.
Which fragrances are included?
The launch fragrance assortment and included refill count are being confirmed. The final product listing will show the exact contents before purchasing is enabled.
Can I buy replacement sticks?
The diffuser uses replaceable sticks. Aelund refill availability will be announced when the launch assortment is confirmed.
Can I track my order?
Order and tracking information will be provided through the store’s order updates once fulfillment is active. If you need help with an existing order, include your order number when contacting us.
Talk to Aelund
Open the contact form. For a fit question, include your vehicle model and year. For an order question, include the order number.